Automate Gmail + Loom with GAIA
Attach Loom video context to email workflows and never lose recorded insights in your inbox
Loom recordings and email threads often carry different parts of the same conversation. A client emails a question that would take paragraphs to answer in text; a Loom video would explain it in two minutes. A team member records a Loom walkthrough of a problem; the recipients need to email it to external stakeholders with proper context. These two async communication formats rarely work together smoothly.
GAIA connects Gmail and Loom to make video and email work as a unified async communication layer. When you receive an email that warrants a video response, GAIA can prompt you to record a Loom and automatically send the link with a transcript excerpt in reply. When a Loom video is shared with you, GAIA can generate a text summary and file it in Gmail with the relevant thread so the content is searchable.
For customer success teams, sales professionals, and async-first remote teams, this integration means video context is never isolated from the email conversations that surround it—and you spend less time deciding whether to type a long reply or record a video.
5 things you can automate
Everything GAIA can do when Gmail and Loom are connected.
Trigger Loom recording reminders from email threads
When an email arrives that GAIA identifies as better suited for a video response—complex explanations, product demos, onboarding walkthroughs—GAIA flags it and prompts you to record a Loom, then handles sending the link as a reply.
Summarize Loom videos received by email into text
When someone emails you a Loom link, GAIA generates a text summary of the video content using the Loom transcript and adds it to the email thread as a note, so you can reference key points without rewatching.
Share Loom recordings with external email recipients
When a Loom is created internally for client communication, GAIA drafts the outbound email with the Loom link, a text summary excerpt, and the relevant context from previous email threads, ready to send with one click.
Archive Loom content into searchable email threads
GAIA takes Loom recordings shared across various channels and files their transcript summaries into the relevant Gmail thread, creating a single searchable record of both written and video communication.
Automated follow-up after Loom views
When GAIA detects that a recipient has viewed your Loom recording (via view notifications), it can draft a follow-up email asking for questions or next steps, keeping the conversation moving.
How to set it up
Connect Gmail and Loom to GAIA in three steps.
- 1
Connect Gmail and Loom to GAIA
Authenticate your Gmail account and Loom workspace in GAIA's settings. GAIA accesses your Loom library and Gmail inbox to coordinate content between them.
- 2
Define your video-email workflow preferences
Tell GAIA when to suggest video responses, how to format Loom summaries in email, and how to handle incoming Loom links. You set the rules in plain language.
- 3
Video and email work together automatically
GAIA handles the translation between Loom content and email threads, keeping async communication cohesive and making sure video context is never siloed from the conversations that need it.
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